When you shop ElegantMensRings.com we want you to be delighted. We've designed a list of guarantees that help make your decision to own a titanium ring easy.
100% Satisfaction Guaranteed
Your satisfaction is our highest priority. If you aren't happy with your ring for any reason just return it within 30 days of receipt and we'll refund 100% of your money. It's the perfect guarantee so you can shop our site online for convenience and save huge discounts over retail jewelry stores.
Contact us before returning your ring so we can give you a Return Authorization Code and specific shipping instructions. Please allow 10 days for your full refund issued back to the card used for original purchase or sent to the PayPal account used for the purchase.
Free Shipping Guaranteed
We ship within the USA for free - a $25 savings! When your order is ready for shipment we use either Fedex or UPS. International orders are shipped for an additional $25 fee and we will confirm your order by telephone prior to shipment. Additionally, we may request a copy of your credit card to be faxed to us to confirm your identity so we are protected against fraud, otherwise you may use Western Union for payment. Please watch your email inbox for instructions after you complete your order.
Edward Mirell ring orders are shipped between 2 - 4 weeks, except during the holiday season (Oct. - Jan.) orders ship at 4 weeks. If you need your order expedited, please contact us or call 800-930-8350 and we'll determine how quickly we can process your order. Benchmark ring orders ship within 2 - 3 business days.
- Tracking numbers: Tracking information will be sent to the e-mail address that was given with the order.
- Insured shipping: All of our packages are shipped insured and require a signature.
- International shipping: $25.00 Customers are responsible for duties charged by customs in their respective country.
NOTE: Please make sure that you enter your address correctly. We must charge you for additional shipping if we have to re-ship an item due to an address error.
P.O. Boxes: We strongly recommend using a physical address since FedEx does not ship to P.O. boxes.
Free Size Exchange Guaranteed
If you receive a ring that does not fit properly, you can send the ring back within 30 days from the day that you received it for a free size exchange. Please note: Benchmark Rings that are engraved are not returnable since they cannot be resold. Many customers will order his or her ring without engraving so if the ring does not fit it can be returned for a correct size and then request engraving OR if they order the ring without engraving and it fits they take it to a local jeweler for engraving.
Please contact us if you need to exchange your ring so we can issue a Return Authorization Code and provide specific shipping instructions.
If your ring doesn't fit after 30 days of receipt use the Ring for Life Program.
Ring Sizing Guaranteed (Ring for Life Program)
We know when you purchase a titanium ring or wedding band you want to wear it for life. And you can rest assured if you ever find your titanium ring to be either too large or small because of fluctuation in your ring size you can return it for a replacement instead of having to buy a new ring.
This Lifetime Sizing Policy protects your investment and the joy that comes from wearing it. Just keep a copy of your invoice in a safe location and contact us if you need a replacement and we'll provide shipping instructions.
The exchange fee is $49 plus $10 for shipping and handling. Payment is due at the time of exchange. We'll provide the replacement promptly. Please Note: Benchmark Engraved Rings are exempt from this policy.
Ring Lifetime Guaranteed
Your titanium ring is guaranteed for life! If a piece should EVER fail structurally, it will be replaced at no charge to you. We warranty diamond settings for life on all titanium jewelry up to .35ct. Make sure to keep a copy of your invoice to take advantage of this guarantee.
Lowest Price Guaranteed
We believe we have the lowest prices on the Internet for Edward Mirell and Titanium Rings Studio. But if you find a competitor offering the exact same ring for less we will match the price. If this is the case, just contact us at 800-930-8350 and we will complete your order over the telephone.
Privacy Guaranteed
Your information is protected. We never share, sell or rent our lists.
No Spam Guaranteed
When you order a ring from ElegantMensRings.com you won't get an onslaught of email. We don't spam or fill your inbox with garbage.
Credit Card Security Guaranteed
At ElegantMensRings.com the security of your credit card information is a top priority. We have taken significant steps to ensure that your payment and personal information is processed accurately, confidentially and securely.
ElegantMensRings.com is secured via a SSL (Secure Socket Layer) utilizing true 128-bit SSL Certificate, thus offering a maximum level of encryption security attainable.
As an added level of security for orders placed on the Internet - and not via telephone, fax or mail - ElegantMensRings.com does not maintain records of credit card numbers and/or their expiration dates on file. This information is securely passed directly to our credit card processing company during the ordering process.
ElegantMensRings.com is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" WEBGUARD mark appears only when a web site's security meets the highest security scanning standards of the United States government, as well as of Visa, MasterCard, American Express and Discover.
